UnicornHRO has roots that stretch all the way back to the infancy of modern software. The firm, which began in 1982 as Software Plus, was founded with venture funding, but failed to achieve more than modest growth until 1996, when Frank Diassi, the lead venture investor, took control and changed the company’s name to UnicornHRO. Diassi had originally invested in the firm based on a strong belief that human resources and payroll should be handled externally. (Thousands of American and international companies agree, as the business model of ADP, Paychex and other firms demonstrate.) To indicate how expensive a misstep